Well, still trying to figure out my "Gypsy Girl". I have a Mac computer and I couldn't get my updates from Cricut.com for my "girl". Another call to ProvoCraft and finally got through and they told me I need to buy a new program called, Snow Leopard 10.6 OS in order for it to work. So, off I went to the UC bookstore and for $29 got the new program. I'll have Steve load it tonight and I give an update tomorrow. Hang in there Cricut lovers!!!!!